Contact us
Vendor
Support
Tanawara, Jodhpur, Rajasthan, India – 342003
Monday – Friday
10:00AM – 06::00 PM
Call: +91 77260 27386
Frequently asked questions
Once your order is dispatched from our facility, you will receive a shipping confirmation email that includes your unique tracking number and a direct link to the courier’s tracking portal. For real-time updates, please use this link. International shipping timelines can vary, but the tracking information will provide the most current status of your delivery.
We process orders quickly to ensure timely dispatch. If you need to change your shipping address, please contact our Customer Support at [email protected] or call +91-855-99999-09 within 2 hours of placing your order. We cannot guarantee changes after this window, as the order may already be in the fulfillment process.
It can take up to 24-48 hours for tracking information to appear after you receive your shipping confirmation. If your package is in international transit, tracking updates may only occur when it reaches a new checkpoint or clears customs in a new country. If there have been no updates for over 5-7 business days, please contact us for assistance
The prices you see on our website are for the products themselves. All applicable customs duties, import taxes, and any brokerage fees are not included and are the responsibility of the customer. These fees are levied by the government of your country upon the package’s arrival. We highly recommend contacting your local customs office to understand the potential charges before placing an order.
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Global furniture exports store with a wide selection of furniture and decor
We invite you to reach out with any pre-purchase inquiries you may have. Whether you have questions about the specific type of wood used in a piece, the intricacies of a hand-carved design, or potential customization possibilities for a bulk order, our knowledgeable team is ready to provide you with detailed answers. We believe an informed customer is a happy customer, and we are here to ensure you have complete confidence in your selection before you make a purchase.
Based in the heart of Jodhpur, India, a city renowned for its artisanal heritage, Export Hut serves as a global showcase for authentic Indian craftsmanship. Our mission is to bridge the gap between skilled local artisans and the international market. When you contact us, you’re connecting with a team that has a direct relationship with the creators of your products. This unique position allows us to uphold a standard of rigorous quality control and ensure every item is prepared with export-grade packaging, ready for its journey to you. We take immense pride in the quality and story behind every piece in our collection.
For our trade and wholesale partners, including interior designers, architects, and retailers, we function as your dedicated sourcing agent and logistics partner in India. Beyond the items listed on our website, we can facilitate sourcing for specific design projects, assist in developing private label product lines, or coordinate full container load (FCL) shipments. Please use the “Vendor Support” contact details for initial inquiries of this nature, and we will connect you with our specialized B2B team to discuss how we can help achieve your business objectives.
Our commitment to you is clear and timely communication. We understand that you are located in different time zones across the world, which is why our email support is continuously monitored. We aim to respond to all email inquiries within 24 business hours. For the fastest and most effective resolution to your query, please include your order number (if applicable), relevant product names, or a detailed description of your request in your message. Your satisfaction is our top priority, and we are dedicated to providing a support experience that matches the quality of our products.